Volkswagen Navi defective ? Check / Repair / Exchange
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Repair processing conveniently by shipping with pickup at your location!
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Navi repairs
Drive error and CD/DVD read error in the Navi system, the CD/DVD is no longer read, the CD/DVD cannot be inserted.
CD/DVD feed and eject no longer work. Display error in the Navi. Control buttons are defective, the confirmation button
no longer works properly. Navigation is activated, but stops permanently, the screen shows No navigation unit detected.
detected. Navigation hangs up, further menu items can no longer be accessed. GPS reception is faulty, no satellite reception.
VW navigation systems
MIB
MIB 2
DISCOVER
MIB STD
RCD - 300
RCD - 550
RCD - 100
RCD - 500
VW RNS-510
VW RNS-315
VW RNS-310
VW RNS2-DVD-T5
VW MFD2-DVD
VW MFD2-CD
VW MFD
VW MCD
VW RNS-810 Phaeton
VW Phaeton Headunit
VW Discover Pro - Head Unit
VW Discover Pro - Navigationsrechner
VW Discover Media - Head Unit
VW Discover Media - Navigationsrechner
VW Composition Media
VW Composition Color
Error in the navigation software
Navigation is activated, the screen displays No navigation unit detected or the device stops with the message Navigation
.
is activated and does not continue to run.
Drive error / read error
A common error with navigation systems is a defective drive. With these navi errors, your CD or DVD
can no longer be read, or problems occur when inserting or ejecting the CD or DVD.
A typical error message is: "CD read error. Please use another NAVI CD".
RNS-510 navigation device
Device no longer boots up. VW logo stops and goes off again after a short time. This process repeats itself constantly.
Navigation device cannot be started. DVD read error, drive error, SD card slot without function or has a defective function.
Navigation display error
Touchscreen display is damaged or has poor function. The Navi-RNS or MFD display has failed completely
or only a few characters appear. The display is darkened.
Navigation system RNS MFD2
Navigation is activated but stops permanently, the screen shows No navigation unit detected.
The navigation hangs up, further menu items can no longer be accessed
Faulty route calculation
Your navigation system can no longer calculate a route or routes are calculated incompletely or incorrectly.
Defective control button
Nothing can be confirmed correctly with the rotary pushbutton or pushbutton, or the rotary pushbutton no longer moves correctly.
As a result, settings and selections are no longer recognized correctly.
Fehlerbeschreibungen der Kunden
- Display hat Streifen im Navi
- Navigationsgerät bootet ständig
- PCM zeigte an: "Navigation wird geladen" Nach Navi Update ist alles Stehen geblieben
- Meldung im Display "Daten werden geladen" es passiert aber nichts. Menü Navigation ist auch nicht aufrufbar
- Manchmal kein Bild, kein Ton, nicht immer. Manchmal Totalausfall Navi, Radio
Processing repairs
In-house processing
You are welcome to bring your vehicle to our workshop in Düren (North Rhine-Westphalia, Germany). We will take care of removal and installation on-site.[*] Please contact us in advance to discuss repairs on site and arrange an appointment. Repairs of combined instruments and satellite navigation units usually take no longer than between one and two hours. Please query the duration of repairs for control units and other electronic components.
We have provided a customer lounge with a coffee machine, television and magazines. Alternatively you may also use our convenient mail order service for repairs.
Mail order services
Send your parcel with the parcel service of your choice.
Please remember to attach the Repair form.
In most cases, we repair received electronic components on the same day.[**]
We will also return the units on the same day. As a rule, parcels are shipped for between one and two working days.
Payment is conveniently collected on delivery, i.e. you pay the parcel service agent in cash at your front door.
We use UPS as our shipping agent.
Packaging tips
We recommend sending parcels as regular parcels instead of small parcels. Usually small parcels are not insured and longer delivery terms apply. Make sure to pack the unit carefully as it is a sensitive electronics component that is very susceptible to damage. We also recommend using a carton that is larger than the component (5 cm extra space on each side), wrap the component in bubble wrap and fill the remaining space with packaging materials (e.g. polystyrene chips).
We offer repairs of all automotive electronics components with a warranty.Benefit from our cost-effective repair offers!
If you have any more queries, please do not hesitate to send us an email, call us or make use of our callback service.
+49 2421 208550 - Callback service
Email
We will be delighted to advise you!
Our friendly service advisers support you personally and in a straight-forward fashion. We are proud to fall back on 29 years of experience in automotive electronics to ensure you are in good hands.
Our opening hours
Monday - Friday from 8 am to 5 pm (closed for lunch between 1 pm and 2 pm)
On Saturdays by agreement until 2 pm.
We are looking forward to your visit!
* Not applicable to combined instruments and satellite navigation units. See price lists for exceptions!
Removal and installation of control units and other electronic components are subject to a charge.
** We cannot guarantee repair durations if they concern exceptional repairs or parts that must be ordered first.
! (Figures serve as examples and may deviate from the original/parts numbers subject to change)
