Volkswagen speedometer defective ? Check / Repair / Exchange

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Instrument cluster defects

Various failures in the instrument cluster up to total failure. The speedometer no longer works. The displays are out of order.
Pixel error in the speedometer display. The speedometer illumination flickers, is dimmed or fails completely.

Pixel error in FIS

Pixel error in the speedometer display, the display of the instrument cluster is defective, single pixels or whole lines and areas are missing.
It can also happen that a faulty display darkens or fades. This means that the operating displays can no longer be recognized.
Increasingly, these problems occur in warm temperatures.

Complete failure of the instrument cluster

The instrument cluster has failed completely, the hands of the analog displays wobble, move uncontrollably or not at all,
or show incorrect values. The speedometer illumination flickers, is dimmed or fails completely.

Failure of the mileage display / MFA display

The display of the odometer reading or the MFA of the on-board computer is defective. The display is faded and darkened.
The LCD display can no longer be recognized correctly. Pixel errors occur in the display, individual lines or entire lines
of the display are no longer legible, up to complete failure of the display. Mileage, temperature, time or other information
from the on-board computer can no longer be read.

Defekter Warnsummer

The acoustic warning for example when the light is left on, the tank is empty or the seat belt is not fastened is missing,
or the turn signal no longer clicks. Light warning and turn signal - acoustic transmitter without function.


Fehlerbeschreibungen der Kunden

  • Kombiinstrument ist komplett ausgefallen. Keine Kommunikation
  • Fahrzeug springt zeitweise nicht an, das Kombiinstrument bleibt dann dunkel
  • Kombiinstrument fällt komplett aus
  • Kombiinstrument Totalausfall. Display komplett schwarz. Es funktionieren keine Anzeigen wie Drehzahlmesser, Tacho und Tankanzeige
  • Kombiinstrument ist komplett ausgefallen es geht nur noch Tank und Temperaturzeiger der Rest ist ohne Funktion


Processing repairs

In-house processing

You are welcome to bring your vehicle to our workshop in Düren (North Rhine-Westphalia, Germany). We will take care of removal and installation on-site.[*] Please contact us in advance to discuss repairs on site and arrange an appointment. Repairs of combined instruments and satellite navigation units usually take no longer than between one and two hours. Please query the duration of repairs for control units and other electronic components.

We have provided a customer lounge with a coffee machine, television and magazines. Alternatively you may also use our convenient mail order service for repairs.

Mail order services

Send your parcel with the parcel service of your choice.

Please remember to attach the Repair form.

In most cases, we repair received electronic components on the same day.[**]
We will also return the units on the same day. As a rule, parcels are shipped for between one and two working days.
Payment is conveniently collected on delivery, i.e. you pay the parcel service agent in cash at your front door.

We use UPS as our shipping agent.

Packaging tips

We recommend sending parcels as regular parcels instead of small parcels. Usually small parcels are not insured and longer delivery terms apply. Make sure to pack the unit carefully as it is a sensitive electronics component that is very susceptible to damage. We also recommend using a carton that is larger than the component (5 cm extra space on each side), wrap the component in bubble wrap and fill the remaining space with packaging materials (e.g. polystyrene chips).

We offer repairs of all automotive electronics components with a warranty.Benefit from our cost-effective repair offers!

If you have any more queries, please do not hesitate to send us an email, call us or make use of our callback service.

We will be delighted to advise you!

Our friendly service advisers support you personally and in a straight-forward fashion. We are proud to fall back on 29 years of experience in automotive electronics to ensure you are in good hands.

Our opening hours

Monday - Friday from 8 am to 5 pm (closed for lunch between 1 pm and 2 pm)
On Saturdays by agreement until 2 pm.

We are looking forward to your visit!

* Not applicable to combined instruments and satellite navigation units. See price lists for exceptions! Removal and installation of control units and other electronic components are subject to a charge.
** We cannot guarantee repair durations if they concern exceptional repairs or parts that must be ordered first.
! (Figures serve as examples and may deviate from the original/parts numbers subject to change)